Frequently Asked Questions / Help

What is USSD? How do I use the USSD option to access my account information? How much does it cost to use USSD? Will any personal information be required to register for this service? What's the difference between USSD and Mobile Applications? What are the benefits of using the Woolworths USSD channel? Can I register more than one cell phone number? What is the USSD number that I need to dial? Can I search for specific transactions? What do I need to do if I change my cell phone number or service provider? Who can I contact for help? What should I do if my mobile phone is lost or stolen? What if I can't log in? What's the difference between Mobi site, USSD and Mobile Application?